The printer shows the error ‘LDAP error code: <34>’ when I try to login.
This error is shown when you use the wrong login dialog. Please follow the instructions. Especially, do not forget step one when copying or scanning.
Sadly we have not yet found out how to suppress showing this login dialog.
The printer shows the notification ‘Tray X is empty. Add paper.’
This is not an error, as the printer has multiple paper trays.
When printing I receive the error message “Unable to communicate with the accounting server. Job has been terminated”
Send us a mail using the contact form. The issue will then be resolved soon!
How are print jobs billed?
All printouts and copies made with your account are billed against the credit on your my.netz-account.